CX Magazine

Issue N° 7

December 2021

The last issue of the year of our Next Generation CX Magazine focuses on Omnichannel, and showcases the cases of companies that are intensifying their investment in multichannel service strategies to improve their CX.

For that purpose, for this issue we count on executives from multinational companies from the distribution sector such as DHL and UPS, retailers such as The Home Depot, highly valued brands such as L’Oréal, and Getir, the Turkish delivery company that has recently arrived to Spain to compete in a market in full growth.
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