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Government & Utilities

Keep customers at the center of your service agenda

Government institutions and utility companies are starting to understand the value of behavioral analytics in the delivery of successful service experiences to citizens and customers. For both sectors, loyalty might not be a key issue but driving a people-centric operation can make a significant difference in profitability and sustainability.

Atento’s Next Generation Capabilities can help accelerate your company’s or operation’s CX services implementation. Bringing a consultative approach, we evaluate and optimize your digital strategy, adding data-driven and secure solutions that empower automation, self-service, and overall customer satisfaction.

How we can help:

Customer Service:

Billing & payments

Account management




B2B2C product & services

Technical support



Field assistance


Document management

Do you want to know more?

Contact us!

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