This solution offers three main services: RPV Factory/Development; Managed Services and Process Transformation Consultancy, leveraged by a strong managed services structure (sustaining and performance), besides an experienced consulting capability (over the industries that we already serve) and specific business models strategies over client relationship / momentum (new client, current client and internal operational efficiency).
Error reduction, through process tuning.
Reduction of operational costs and supports the faster return on investment.
Focus on assertiveness, optimization and reliability.
Bots works uninterruptedly – digital process can operate 24X7, executing transactions in real time.
A virtual workforce answer to incremental events, with agility and speed of applications.
Fast delivery time. Prevent invasive integrations to other systems. Development in weeks instead of months.
reduction in operational times
Return on investment in one year
agents operating new processes
See how this solution works in practiceContact us
Partnership between Riot Games and Atento was implemented 100% remotely
Automating the customer experience
Conversion of IVR to WhatsApp bot reduced service response time.
“High-performance Management Model” case – Client Repsol