RPA Factory

To achieve a comprehensive understanding of your operation, we introduce automation in critical steps, optimizing processes and reducing costs.

To achieve a comprehensive understanding of your operation, we introduce automation in critical steps, optimizing processes and reducing costs.

Proven Results

Over 250 robots running

5,000 agents operating new processes

26 automated processes (more than 100 robots developed in Blueprism)

TMO reduction by 25%, with a medium TMO of 540 seconds

ROI in 1 year

How We Do It

Customer Journey

Capabilities: Our Comprehensive Toolkit

Customer Engagement:

Journey Mapping/Planning to develop a clear path for customer interactions.
We create detailed profiles to understand customer needs.
We design user experiences that enhance customer satisfaction.
We build a brand persona for more meaningful interactions.

Analytics:

We enrich raw data to make it more useful.
We group similar data points for better insights.
We measure the effectiveness of data collection strategies.

AI Technologies:

We use bots for efficient customer interactions.
We implement Natural Language Processing for better understanding.

Intelligent Automation:

We integrate various assessment tools for comprehensive analysis.
We automate repetitive tasks with RPA to increase efficiency.
We manage business processes for optimal performance.

Why Choose Atento?

Bots work uninterruptedly

Bots work uninterruptedly:

The digital process can operate 24X7, executing transactions in real-time.

A virtual workforce answers all applications quickly.

A virtual workforce answers all applications quickly.

Fast delivery time. No invasive integrations.

Fast delivery time. No invasive integrations.

Complete development in weeks instead of months.

Get Started Today

Transform your business operations with Atento's RPA Factory solutions.

Contact us to learn how we can help you streamline processes, reduce costs, and enhance efficiency with our innovative automation technologies.

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