Press

This is where you will find the latest news from Atento

Press Releases

12/21/2021

Atento publishes 2020 ESG report

2020 report details Atento’s progress toward fulfilling various ESG commitments Atento’s social performance remains …

12/14/2021

Atento announces appointment of Pablo Sánchez as ESG Director

In his expanded role at Atento, Mr. Sánchez will lead the development and execution of the Company´s ESG strategy and pl…

12/01/2021

Atento unveils Flexible CX: a scalable customer service solution created for start-ups

Research shows 70% of start-ups do not have a CX strategy. Flexible CX allows fast-growing companies to connect with c…

11/30/2021

Atento introduces Xtrabot, an omnichannel solution for automation of voice and text customer interactions

Atento’s new automated omnichannel platform allows conversations to seamlessly flow across all channels without the cust…

11/15/2021

Atento Reports Fiscal 2021 Third Quarter and 9M Results

Sales (Total Annual Value) increase 34% YTD, growing 77% in US and EMEA Consolidated Revenues increase 4.1% in Q3 on …

11/10/2021

ISG announces Atento as leader in the U.S. in its 2021 Contact Centre Customer Experience Services Quadrant Report

ISG Research has published a new report in which it has named Atento as Leader in three categories of its Quadrant Repor…

11/03/2021

Atento joins the Tent Partnership for Refugees, committing to explore hiring and training opportunities for Afghans in the U.S.

The Tent Partnership for Refugees has galvanized support for refugees from 190+ businesses around the world.Atento has a…

10/05/2021

HFS Research names Atento Top Ten Digital Contact Center Provider

HFS Research’s 2021 Best of the Best Service Providers report names Atento one of the world’s top ten Digital Contact Ce…

09/01/2021

Atento appoints Josh Ashby as Chief Delivery Officer

Ashby will lead operations, focusing on developing and deploying processes and tools that enable the company to become t…

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