Press

From personalization to hyper-personalization and from automation to hyper-automation of the customer journey, the future of CX is all about predictio…

The company excels in the innovation and growth matrices by offering CX transformation solutions and demonstrating its innovation capabilities. Mad…

The executive has more than 30 years of experience in leading large finance, consulting and technology multinationals. Flecha de Lima takes on the …

The combination of advanced technology and human touch drives satisfaction, loyalty, and results for the healthcare industry. State-of-the-art techn…

The company's new ESG report shows a decrease in its carbon footprint by 32.6% since 2020 and a reduction in Scope 1 emissions by 11.65% Atento's co…

With virtual simulators and advanced AI resources, the training laboratory inaugurated by the company, called Atento CX Lab, provides a more playful, …