Press

This is where you will find the latest news from Atento

Press Releases

11/27/2023

Atento announces the successful implementation of its financial restructuring and unveils new business strategy leading the way to BTO (Business Transformation Outsourcing)

The Restructuring Effective Date in relation to Atento’s financial restructuring implemented through a UK restructuring …

11/21/2023

Atento Empowers Companies to Assess Their AI Maturity for Enhanced CX

With a complimentary assessment, available on the Company's website, businesses can now determine their AI readiness to …

11/13/2023

Atento Applies Artificial Intelligence to Optimize Employee Selection and Training

It boosts efficiency, reduces turnover, and streamlines the selection process. AI-powered customer service simulations…

11/06/2023

Mónica Rey, Atento’s new regional director in EMEA

Rey will lead the region's digital transformation strategy in her new role. Madrid, November 6, 2023 – Atento, S.…

10/26/2023

Atento launches Microsoft’s Generative AI solution

Initial weeks show a 20% rise in customer satisfaction and a 30% boost in productivity. Microsoft's collaboration pla…

10/26/2023

Atento appoints Álvaro Badiola Guerra as Group CFO

His appointment as Chief Financial Officer will drive forward the company's financial strategy following its financial r…

10/16/2023

Atento Launches an AI Center of Excellence to Drive the Creation of Innovative Agile Solutions

This Artificial Intelligence (AI) Center of Excellence (CoE) is promoting the development of personalized AI solutions, …

10/03/2023

Atento Achieves Key Milestone in its Restructuring, Receiving Backstop Commitments for 100% of its Exit Financing

Atento receives backstop commitments for an additional $76 million in exit financing. This additional funding commitme…

08/31/2023

Atento announces the completion of the third tranche of funding under its new interim financing, bringing the total amount invested to $37 million

Atento announces the drawdown of ~$3M in tranche 3 funding under its new interim financing. Tranche 3 brings the total…

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