Press

This is where you will find
the latest news from Atento.

Press Releases

Atento Reduces Its Carbon Footprint by 30% Over Two Years

Elevated to Global Top 10% by Sustainalytics for mature, impactful sustainability initiatives. Strategic emphasis on Carbon Footprint reduction and…

Atento announces the successful implementation of its financial restructuring and unveils new business strategy leading the way to BTO (Business Transformation Outsourcing)

The Restructuring Effective Date in relation to Atento’s financial restructuring implemented through a UK restructuring plan has occurred following ap…

Atento Empowers Companies to Assess Their AI Maturity for Enhanced CX

With a complimentary assessment, available on the Company's website, businesses can now determine their AI readiness to optimize Customer Experience (…

Atento Applies Artificial Intelligence to Optimize Employee Selection and Training

It boosts efficiency, reduces turnover, and streamlines the selection process. AI-powered customer service simulations enable candidates to experien…

Mónica Rey, Atento’s new regional director in EMEA

Rey will lead the region's digital transformation strategy in her new role.   Madrid, November 6, 2023 –  Atento, S.A. ("Atento" or the "Company")…

Atento launches Microsoft’s  Generative AI solution

 Initial weeks show a 20% rise in customer satisfaction and a 30% boost in productivity. Microsoft's collaboration played a pivotal role in tool cal…

Delight your customers with smarter solutions

Delight your customers with smarter solutions

Delight your customers with smarter solutions

Delight your customers with smarter solutions

Delight your customers with smarter solutions