Discover Atento AI Studio
Introducing Atento AI Studio, our advanced artificial intelligence platform designed to elevate your customer experience and radically transform operational efficiency in a secure and private environment.
At Atento AI Studio, we create intelligent solutions that transform how we interact with information. Our platform connects, processes, and organizes data, applying layers of analysis to build a knowledge-rich corpus.
We connect the dots between dispersed data, creating a coherent depository of information. This allows us to extract valuable insights and make informed decisions.
Our chatbots aren't just machines; They are virtual companions with natural and personalized conversations. From quick responses to in-depth dialogues, our chatbots adapt to every context.
From point-in-time document analysis to end-to-end solutions, our platform is flexible and scalable. Whether it's integrating context analysis into phone calls or building chatbots for customer support, we offer solutions tailored to your needs.
Safety is paramount. Our platform ensures data confidentiality while structuring information consistently. Thus, we deliver valuable insights and deep agent knowledge in a secure way.
How do we do it?
The Atento AI Studio Trio of Solutions
Atento Insights
We transform data into business intelligence. Imagine analyzing data from thousands of customer calls. With Atento Insights, this is a game changer. Our platform interprets this vast amount of information to reveal what your customers really want. By unlocking these insights, you can make informed decisions, tailor your services to customer preferences, and open new doors for growth.
People Analytics
Advanced Insights
Quality & Audit
Atento Knowledge
Atento Knowledge is more than just data; It’s about real-time, dynamic information. With our Hubbie module, reps interact directly with the platform to ensure they have the most current and relevant information at hand. It’s not just about having data, it’s about empowering your team with the right information at the right time to drive meaningful engagement and change.
Personal Co-pilot
Atento Conversations
Customer interaction is elevated with a generative AI conversational platform, which allows you to create fluid, natural and personalized conversations always. Compared to other chatbots, it has high comprehension capabilities, generating answers based on a broad structured knowledge base (corpus) and your answer guide (prompt). Our consultants adapt each AI to follow prompts that guide their pitch tone and brand voice. At Atento, we ensure that each solution reflects your values and elevates relationships with your customers, always within an ethical and secure framework.