Transform Your Operations with EX + Smart Operations
Atento’s EX + Smart Operations is designed to enhance employee experience (EX) at every stage, ensuring a motivated and empowered workforce that drives exceptional customer experiences (CX). By leveraging advanced tools, robust methodologies, and a people-first approach, we create a seamless connection between employee satisfaction and business success.
Smart Recruitment
Efficient and Intelligent Talent Acquisition
Smart Recruitment
Efficient and Intelligent Talent Acquisition
Key Features
AI-Driven Screening:
Automatically match candidates with job requirements using advanced AI algorithms.
Self-Service ATS:
Empower applicants with a seamless application process through our Applicant Tracking System.
Diversity and Inclusion:
Foster an inclusive workforce by prioritizing skills, abilities, and potential.
24/7 Candidate Engagement:
Utilize Chatbots for continuous engagement and immediate responses.
Empowering Employees at Every Stage
Our Employee Journey framework ensures a holistic approach to every stage of an employee’s lifecycle, from hiring to offboarding. By focusing on continuous improvement and personalized solutions, we create an environment where employees thrive.
Learning and Development
We invest in our employees' growth with state-of-the-art learning programs. Whether it’s developing soft skills, leadership training, or technical certifications, we prepare your team to meet the challenges of a dynamic business landscape.
Highlights:
- Customized learning paths via LXP platforms.
- Leadership development through microlearning and eLearning modules.
- Real-time certifications for hard and soft skills, delivered remotely or on-site.
Performance Management and Retention
Empowering your team means giving them the tools to grow, the recognition they deserve, and opportunities for advancement. Our performance management solutions ensure employees stay motivated and aligned with your organizational goals.
Key Benefits:
- 80% of leadership positions are filled internally, showcasing a strong talent pipeline.
- Skill development programs that prepare employees for future roles.
- Continuous recognition and rewards that foster loyalty and engagement.
Smart Operations
Multilingual Hubs
Multilingual Hubs
Security@The core
Security@The core
Why Choose Atento for EX Smart Operations?
- Holistic Approach: A comprehensive solution that addresses every aspect of the employee journey.
- Proven Results: Industry-leading retention rates and workplace recognitions.
- Cutting-Edge Technology: AI-driven tools that streamline processes and improve outcomes.
- Tailored Solutions: Customized strategies for your unique workforce needs.
Ready to transform your employee experience?
Let’s connect and explore how Atento EX Smart Operations can empower your team and drive business success.
