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Car financing

The project’s highlight was the sharp decrease in overall transaction time: it makes document handling and consumer response more agile, leading to a marked drop in the contracting client’s annual costs.

Goal

Optimizing the Car Financing Approval Pipeline with a focus on reducing SLA and manual processes, with improved payment flows to resellers.

Strategy

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Results

Over 12,000 resellers adopted the tool.

Reduced human analyses (half of the processes were carried out with no human intervention).

Improved response-time agility.

SLA down from 8 days to 20 minutes.

Sharply cut in annual costs (disclosure of figures has not been authorized).

Distinctions

Early document capture without opening for pending issues.

Automation of manual data-extraction processes (OCR and ICR).

Information-base querying.

Signature and facial recognition.

Flows approved by means of a Rules Engine.

Automatic payment.

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