International Phone Sales Systematization
Boosting insurance plans sales for a multinational bank
A multinational bank needed to expand its insurance plans sales. This operation was previously executed by their telemarketing operation in Mexico City, which did not offer global coverage. Besides, operation management was becoming more complex and delivering low profit margins.
Atento became their ideal global partner by providing one of the High Value Voice solutions: Digital Sales.
For 3 years, Atento’s call center has been the first sales channel for this bank.
Sales multiply 86 times on a monthly basis vs pilot plan.