Cross & Up-Selling

Create meaningful, brand-building connections with existing customers through their preferred channels, accelerating your sales pipeline and increasing conversions.

Our solution manages outbound campaigns boosted by CX Consulting and Data Science, and leverages Virtual Voice Agents and Digital Marketing leads to maximize engagement.

Proven Results

Higher response rates and sales improvements

Database conversion 4x faster than traditional models

Reduced cost per sale

Our Approach: How We Drive Results

Setup and Journey planning

Why Choose Atento?

Direct Client Relationship

Direct Client Relationship:

Combine client contact with digital tools to enable consultative and specialized sales, ensuring a direct relationship.

Highly Qualified Team

Highly Qualified Team:

Our team comprises seasoned professionals with extensive experience in customer engagement and sales.

Advanced Technology

Advanced Technology:

Use georeferencing platforms, data capture, order taking, information consolidation, and online reports to optimize operations.

Data-Driven Optimization

Data-Driven Optimization:

Continuous improvement of processes based on business intelligence and data analytics.

Performance-Driven

Performance-Driven:

Focus on performance metrics to ensure every campaign is optimized for the best possible results.

Increased Productivity

Increased Productivity:

Enhanced advisor productivity through profiling, geolocation, route design, real-time information, and monitoring of sales strategies.

Cost-Effective Channels

Cost-Effective Channels:

Digital channels provide better ROI and allow for budget reallocation from offline to online media.

Capabilities: Our Comprehensive Toolkit

Customer Engagement:

Journey mapping, customer profiling, UX design, and conversational brand personas to enhance interaction quality.

Analytics:

Data enrichment, sales predictive models, interaction analytics, and dashboards to drive informed decision-making.

AI Technologies:

NLP setup, voice-text bots, and automated data extraction for efficient processing and customer interaction.

Intelligent Automation:

OCR/ICR, RPA, BPMS, and other automation tools to streamline workflows and improve operational efficiency.

Get Started Today

Transform your sales strategy with Atento's cross and up-selling solutions.

Contact us to learn how we can help you attract, engage, and convert more customers with innovative, performance-driven approaches.

Creating value through consultancy in CX

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Cross & Up-Selling

Create meaningful, brand-building connections with existing customers through their preferred channels, accelerating your sales pipeline and increasing conversions.

Proven Results

Our Approach: How We Drive Results

Setup and Journey planning