Cross & Up-Selling
Digital outboundand inboundcampaigns, supported by CX Consultingand Data Scienceto map consumption habits in order to offer the best products and/or services that increase theirsatisfaction with the brand.
Benefits
Customer Loyalty
Knowing the customer's habits and preferences, driven by Analytics and CX Consulting.
Recurrent Revenues Increase
By extending contract time and / or bringing more products and services.
Lower Cost of Sales
When comparing with the cost of getting a new customer.
Differential
Team monitoring sales strategies in real time, ensuring the accomplishment of targeted results.
Use of Data Science models and CX Consulting to drive the digital channels implementation and design the best offers.
Ability to act at any stage of the Customer Journey, selecting the moment, the channel and the offer with the highest value.
Key figures
High conversion rate
4 times higher vs traditional model
Lower cost per sale
by contacting current clients
Loyalty
Greater connectionwith the brand
See how this solution works in practice.
Contact us
More service productivity
Automated responses reduced response time, increasing customer satisfaction.
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