Cross-up and up-selling

Maximize wallet share by delivering personalized offers through digital channels

Digital outbound and inbound campaigns, supported by CX Consulting and Data Science to map consumption habits in order to offer the best products and/or services that increase their satisfaction with the brand.

Benefits

Customer Loyalty

Our CX consulting team delves deep into your customer journeys to uncover opportunities and design transformative strategies that enhance profitability and optimize your budget.

Recurrent Revenues Increase

Maintain and grow your current customer base by extending service commitments and / or increasing spend.

Lower Sales Cost

Versus the cost of acquiring a new customer.

Differentiators

A team of CX specialists monitor sales strategies in real-time, ensuring high performance levels and continuous improvement.

Leveraging advanced analytics, we establish customer intent, as well as channel opreference to deliver customized upsell offers based on their needs.

Key figures

High conversion rate
4 times higher vs traditional model

Lower cost per sale
by contacting current clients

Loyalty
Greater connectionwith the brand

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