Digital experience and efficiency, offering new products to end consumers.
A combination of digital channels for inbound selling, including new products or services in the portfolio after the first purchase, incrementing revenues and building end-consumer loyalty.
Related Next Generation Services:
Ensuring the customer loyalty
Knowing the customer's habits and preferences, driven by Analytics and CX Consulting.
Recurrent revenues increase
By extending contract time and / or bringing more products and services.
Lower cost of sales
When comparing with the cost of getting a new customer.
Sustaining and Performance group that monitors the sales strategies in real time, ensuring the accomplishment of targeted results.
Use of Data Science models and CX Consulting to drive the digital channels implementation and design the best offers.
Ability to act at any stage of the customer journey, focusing the right moment, the right channel, with the right offer.
See how this solution works in practice.Contact us
“Process consultancy” CASE – Utilities Client
Case 012 Federal Administration of Catalunya
Learn about our expertise, which combines the best consumer experience and the sharpest competitive edge for your business.
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