Cross & Up-Selling

Digital experience and efficiency, offering new products to end consumers.

A combination of digital channels for inbound selling, including new products or services in the portfolio after the first purchase, incrementing revenues and building end-consumer loyalty.

Related Next Generation Services:

Integrated
Multichannel

High Value
Voice

Automated
Back Office

Benefits

Ensuring the customer loyalty

Knowing the customer's habits and preferences, driven by Analytics and CX Consulting.

Recurrent revenues increase

By extending contract time and / or bringing more products and services.

Lower cost of sales

When comparing with the cost of getting a new customer.

Differential

Sustaining and Performance group that monitors the sales strategies in real time, ensuring the accomplishment of targeted results.

Use of Data Science models and CX Consulting to drive the digital channels implementation and design the best offers.

Ability to act at any stage of the customer journey, focusing the right moment, the right channel, with the right offer.

See how this solution works in practice.

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Articles

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