Ir al contenido principal
Botón de búsqueda

Digital Agent Sales

Data Science at the service of propensity and behavior analysis, in addition to multidisciplinary teams tracking results in real time, helped increase conversion-process agility.

Goals

To leverage automatic portfolio activation, improving CPC and sales rates at the lowest possible operational cost.

Strategy

1

Results

Base conversion speed four times faster than the traditional model.

In one week, the new strategy reached a volume of conversions that the previous model would take a month to achieve.

Lower cost per sale than the traditional model.

69% Response Rate on all Contacts (“Hello” rate).

51% of calls made by the DA converted into sales.

Distinctions

Use of digital agents as a new sales channel.

Use of Data Science for propensity and behavioral analyses.

Multidisciplinary teams tracking results in real time for agile decision making.

Integrated platform and Business Intelligence-applied analyses.

Twitter LogoTwitter Linkedin LogoLinkedin Atento Live LogoAtento Live
Atento Live LogoAtento Live