Webinar: Turning Customers into Loyal Fans

Atento partnered with Nearshore Americas in a webinar that will explore the shifting dynamics of the Retail & eCommerce segment. Carolyn Truelove, Head of Customer Experience for Fanatics.com and Cathy Jooste, Atento’s Chief Commercial Officer, shared their insights on:

  • The post-pandemic impact on retail and eCommerce
  • Hyper-connectivity and its influence on customers attitudes and tendencies
  • The critical role of CX and how it can be a cornerstone for business success in this new landscape
  • Advice on how Retail & eCommerce businesses can overcome business challenges in the new normal

 

Share

Linkedin LogoLinkedin Atento Live LogoAtento Live
The most competitive Nearshore
partner delivering CX in Spanish

CX Magazine

New Issue

White paper

Unlock the Future of Customer Experience with AI