People Analytics

Boost agent retention with our successful statistical model. Developed by our data science team, it accurately predicts attrition and reasons behind it. Gain insights, optimize resources, and enhance employee satisfaction.

Presenting our revolutionary predictive model with an astounding 70% success rate! This game-changing technology not only identifies employees who may request voluntary dismissal but also uncovers the root causes of attrition. By offering a crystal-clear view into the future, we empower you to proactively address attrition and preserve your valuable workforce. Don’t miss out on this opportunity to stay steps ahead of the competition – unlock the power of our solution today!

Here are the main benefits of a people analytics model that predicts voluntary leave and helps operations improve workforce management planning and implement targeted preventative strategies:

Better Workforce Management

By understanding which employees are more likely to leave, operation can optimize their workforce management strategies. This includes hiring and training new employees, reallocating resources, and ensuring smooth operations.

Improved Employee Retention

By identifying potential reasons for voluntary leave, operation can proactively implement targeted strategies to retain valuable employees. This can include offering training opportunities, career development programs, or creating a positive work environment.

Data-Driven Decision Making

By leveraging people analytics, operation can make informed decisions based on data and insights. This leads to more effective workforce management planning and better allocation of resources.

Accurate Predictions

Enable organizations to forecast agents’ performance and customer outcomes with precision, leading to optimized operations and improved experiences.

Cost Savings

With the ability to predict voluntary leave, operation can avoid unnecessary recruitment costs and reduce the expenses associated with employee turnover, which leads to significant cost savings in the long run.

Enhanced Productivity

With a better understanding of potential workforce gaps, operation can ensure adequate staffing levels, leading to improved productivity and customer service.

Competitive Advantage

Implementing a People Analytics model for predicting voluntary leave gives operation a competitive edge in attracting and retaining top talent. It demonstrates a commitment to employee satisfaction and proactive workforce planning.

In a nutshell, the model helps us identify which factors have a positive impact on our target and how strong that impact is

Cases

Predictive model to reduce attrition

Anomaly detection to optimize operations

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