More service productivity

Automated responses reduced response time, increasing customer satisfaction.

Challenge

One of the largest food delivery companies via app, industry leader in Latin America, has gone through a period of strong growth and needed to be increasingly agile to meet the demands of its clients The startup found in Atento a strategic partner capable of increasing productivity in its customer service and responding quickly to large spikes in requests.

Challenge

One of the largest food delivery companies via app, industry leader in Latin America, has gone through a period of strong growth and needed to be increasingly agile to meet the demands of its clients The startup found in Atento a strategic partner capable of increasing productivity in its customer service and responding quickly to large spikes in requests.

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Cases

Enhancing HR processes with AI/Cognitive

Retail Stress Management with AI/Cognitive Stressometer

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