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AI/Cognitive

Sentiment and interactions analysis through AI.

We use artificial intelligence tools to analyze sentiments and provide more humanized consumer interactions. We custom-build the journey mapping and journey planning to design the best relationship strategy for each customer profile, including development of personas. Further resources include intelligent IVR, intelligent and virtual assistants, chatbots and voxbots, document management automation and orchestration, OCR/ICR, NLP/NLU, and front- and back-office RPA.

Benefits

Articles

Spanish-Shoring: A Win for Culture and Profitability

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What to expect from the Consumer Experience in 2023?

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4 Key elements of a successful B2B Sales strategy

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