Media & Communication

Provide the unmatched customer care your subscribers deserve
Consumers’ rising demand for digital products has increased the need for high-quality online communication and media services. In this highly competitive environment, media and communication companies are striving to differentiate themselves, offering subscribers faster and more secure internet connections, as well as more reliable and enjoyable customer experiences.
Atento offers specialized agents to handle complex sales and provide exceptional customer care. Our Next Generation Capabilities integrate seamlessly with our clients’ tech stack, while leveraging customer data to create delightful omnichannel experiences.
How we can help:
Customer Service
Sales
B2BC Ads
Plans & price subscription
Products
Technical Support
ADs campaign management
Troubleshooting
Internet & devices
Developers
Accessibility features
Back-Office
Document management